All reservations require a 50% NON-REFUNDABLE/NON-CANCELLABLE payment 5-days prior to the event. You are welcome to come in person and take care of this, or do it over the phone. If the payment is not made within 5-days prior to the event date, the booking will Auto-Delete from our system. If you are booking within 5-days of the event, we will require payment when we call you. Once this 50% payment is made you have purchased the space. If you show up with less or if some in your party cancel, you will still be charged for the space you purchased, without exception. You are always welcome to book/purchase for less and add to the booking later, HOWEVER, space is limited and adding to the booking is only possible if space is still available when you decide to increase the booking size. Finally, it is very important that reservations arrive on site at least 25 minutes prior to your start time (1st game time), as it takes some time to register for the games. Thank-You, and we look forward to providing you The World's Most Advance Game Experience!